Frequently Asked Questions

FAQs

know before you go

Do you have questions?

Please see below for a few answers to some of the most common questions we get from our patients. If we don’t answer your question here, please feel free to contact us directly at: 815.733.5952. We will do our best to answer your question in a timely manner. Please be advised, for the safety of our patients, we cannot give medical advice of any kind via the internet or phone. If you’re having an emergency, please dial 9-1-1.

What exactly is an urgent care center?

An urgent care center is used for episodic care for patients with medical conditions that require treatment. Emediate Cure offers an alternative to overcrowded and costly Emergency Rooms for patients experiencing non-life threatening conditions. Please note, if you or your loved one is in a life-threatening situation, call 911 right away for immediate care.

Are you like all the other urgent care centers?

The short answer is no. We are family-owned and operated unlike many other corporate-owned urgent care centers. This allows us to be more flexible on service fees and insurance providers. We also treat patients of all ages, from newborns to the elderly, while many other urgent care centers only treat adults and seniors.

How long can I expect to wait during my visit to Emediate Cure quick care center?

Most of our patients are treated and released in about 30-45 minutes. However, visit times vary depending on the number of patients at our center and the severity of their injuries or illnesses.

Circumstances such as the COVID-19 pandemic may cause wait times to be longer, but the Emediate Cure staff will strive to see patients as quickly and efficiently as possible.

During my visit to Emediate Cure who will provide my healthcare?

Our Emediate Cure quick care center is staffed by board-certified health professionals that are highly trained in the treatment of non-life threatening injuries and illnesses. All of our staff members are dedicated to our patients, providing exceptional urgent care in a considerate, responsive and respectful manner. We take pride in providing quality urgent care for the community.

How much does an office visit cost?

Emediate Cure is family-owned, and our priority is to administer affordable and accessible healthcare to everyone. This means we strive to provide patients with the best pricing in the area so they can get the treatment they need with as little stress as possible.

Our fees vary depending on the level of services provided, but a full list of our current pricing can be found here.

Do you accept insurance?

We accept most major Illinois insurance plans and are constantly working to add new providers. Click here to see if your provider is listed. If you have any questions, please call us at: 815.733.5952.

Joliet Location

1508 Essington Rd, Unit 5,

Joliet, IL 60435

Monday – Sunday

7:00 a.m. - 7:00 p.m.

More Info >

Shorewood Location

1039 Brook Forest Ave.

Shorewood, IL 60404

Monday – Sunday

9:00 a.m. - 9:00 p.m.

More Info >

Plainfield Location

11914 Rte 59, Suite 124,

North Plainfield, IL 60585

Monday- Sunday

9:00 a.m. - 9:00 p.m.

More Info >

Office Days are
Monday – Sunday

Walk In Anytime

Shorewood

HOURS: 9AM-9PM DAILY

Joliet West Side

HOURS: 7AM-7PM DAILY

Plainfield

HOURS: 9AM-9PM DAILY